24/7 emergency tree response.
Storm damage, structural failure, trees on structures, trees on powerlines. 24/7 phone, two-hour response in our core service area.
Structural failure, weather damage, powerline contact.
An emergency tree call is one where the situation will deteriorate if it waits. This includes whole-tree failure (uprooting or trunk failure), partial failure (limb on a structure or vehicle), trees in contact with overhead powerlines, and trees showing imminent failure indicators after a storm. We're available by phone 24 hours a day and respond to genuine emergencies within two hours in our core service area (eastern and south-eastern Melbourne).
On site, the priority sequence is: secure the area, coordinate with the relevant network operator (CitiPower, Powercor, Ausnet Services) if powerlines are involved, then make-safe the immediate hazard. Full removal and site clean-up is scheduled either immediately or for the following morning depending on lighting, access, and weather. We document the incident with timestamped photographs and a written assessment for insurance purposes.
Melbourne's storm season runs September to March, with the highest-activity window typically November to February. Pre-season inspection of mature trees, particularly eucalypts, liquidambars, and trees with previous limb failure history, identifies most issues before they become emergencies. We recommend a winter health assessment for properties with mature trees over 10 metres.
Emergency callout, full removal billed separately.
Emergencies have two parts: getting the tree off your house tonight, and the full removal and clean-up that follows.
Quoted the next morning once we can see the full scope in daylight. Often covered by insurance.
- Continuity from the overnight call-out
- Chip + cart + rake
- Written insurance pack
Most home insurance policies cover tree damage to insured structures. We coordinate with your insurer if you'd like.
The standard process.
Call us
0468 077 782, 24/7. A real person picks up. Day or night.
We dispatch
Within minutes. We'll give you a real ETA on the call.
Make safe
Secure the area, isolate the hazard, remove the immediate danger.
Full removal + insurance pack
The next morning, in daylight, with full insurance documentation.
We coordinate with the right people
Trees on powerlines need the network operator before we touch anything. Trees on council land need council. Trees on private land in a planning overlay still need a permit unless it's a genuine emergency. We sort the right paperwork after we've made you safe.
Real work, real Melbourne sites.
Across Melbourne, focused on the east and south east.
The questions we get most.
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