Tree services

Emergency tree work in Melbourne

Call about a fallen tree, damaged limb or tree affecting a structure. Tell us the location, what has happened and the access conditions so we can assess the request and discuss availability.

Send tree-work details Call 0468 077 782Text 0468 077 782
Illustration of arborists assessing a storm-fallen eucalypt across a car on a suburban driveway
Scope agreed before work beginsSingle jobs and combined projectsAcross Melbourne
What we respond to

Calling about a fallen or damaged tree

A fallen tree or damaged limb can affect people, buildings, vehicles and access to a property. When you call, explain what has happened, where the tree is and whether powerlines or other services are involved. These details help us understand the request.

Attendance depends on the location, weather, access, crew safety and demand. We confirm whether we can attend and discuss the proposed work. Immediate make-safe work and later removal or clean-up may need to be considered separately.

If you are concerned about an upright tree, an assessment can review visible defects, previous failures and changes in its condition. An assessment cannot guarantee that a tree will not fail.

What happens after your call

Understand the situation

We ask for the location, damage, affected areas and access details.

Discuss attendance

Availability and the site conditions are checked before attendance is confirmed.

Agree the work

The immediate work and any further removal or clean-up are discussed for the site.

Records for your insurer

Tell us what information your insurer has requested. Available photographs, the work scope and an invoice can support your records.

How we work

The standard process.

Step 01

Call with the location

Phone 0468 077 782 and explain what has happened, what is affected and how the site can be accessed.

Step 02

Confirm availability

We assess the request and discuss whether we can attend under the current conditions.

Step 03

Assess the work on site

The site conditions, required authority and immediate work are assessed before proceeding.

Step 04

Agree any follow-up work

Further removal, clean-up and documentation are confirmed according to what the site needs.

Council coverage

Site ownership and other authorities

Tell us if the tree is on council land or involves powerlines. The relevant authority, site access and any required permission need to be considered before tree work proceeds.

CitiPower / PowercorAusnet ServicesGlen EiraStonningtonBoroondaraMonashBaysideCaseyKnox

What the work looks like

Illustrative images of the technique. Photographs of completed Hilly's jobs are in the project gallery.

Illustration of arborists hauling storm-fallen branches to a chipper
Illustration of arborists hauling storm-fallen branches to a chipper
Illustration of a climbing arborist working a eucalypt canopy with a chainsaw
Illustration of a climbing arborist working a eucalypt canopy with a chainsaw
Suburbs we cover

Regular work across Melbourne's east, south east, bayside and north.

Malvern EastCaulfieldCarnegieGlen IrisChadstoneMalvernPrahranHughesdaleOakleighBentleighElwoodEndeavour HillsBrightonHawthornCamberwellMount WaverleyAshburtonMurrumbeenaWheelers HillSurrey Hills
FAQs

The questions we get most.

Attendance depends on location, weather, road access, crew safety and the number of current calls. Phone with the details so we can check availability and discuss the next steps.

The work, access, equipment, conditions and timing affect the quote. Immediate work and subsequent removal or clean-up may need separate assessment.

That depends on your policy, the cause of the failure and what was damaged. The insurer decides whether the claim is covered. We can provide available photographs, the work scope and an invoice for your records.

Tell us when you call. Tree work involving powerlines needs coordination with the relevant network operator before work can proceed.

Yes. An assessment can review visible defects, previous limb failures and changes that concern you. It cannot guarantee that a tree will not fail, but it can identify matters that need attention or further investigation.
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Request a quote

Tell us about the job.

Tree work, landscaping or a project that needs both. Tell us what you have in mind and we will discuss the next step, including a site visit if needed.

0468 077 782Email Hilly's TreesMon to Fri 5.30am to 4.30pm; Sat 8am to 3pm

Request a quote

Leave your details and we’ll contact you to discuss the work. Fields marked required need to be completed.

If you leave this blank, we will use your phone number and no email confirmation will be sent.

Describe the damage, where the tree or branches are, access and urgency. For urgent work, call to check availability.

Photos are optional. After sending your enquiry, you can text photos to 0468 077 782 or email photos to Ashley. Attach the photos in your messaging or email app, include your name and suburb, then send them from that app.

By sending, you agree that Hilly's can contact you about this work.

Or call 0468 077 782. Mon to Fri 5.30am to 4.30pm; Sat 8am to 3pm.

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